Unfortunately, recalling an email won't always work. In fact, there are just several strict circumstances when email recall will actually work. One of the most prominent conditions, particularly when you're using Outlook, is that the other person also needs to be using it. If the recipient of the email you've just sent is using another service or reading their emails on their smartphones, it won't work. Additionally, both parties need to be using an Exchange account and be in the same organization. If not, recall simply won't work.
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